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What is the first
step I need to take to host my website with your company?
The
first step you need to take is to choose a domain name*.
Once you have obtained a domain name you must verify the features
that your website will require listed in our plan page. When
you have chosen the plan you need then simply fill out the
online order form. Please note that the order form is Secure,
thus , you do not have to worry about your personal credit
card info being displayed on the Internet.
*
We are giving away a free .com, .net, .org, .info or .biz
domain name with every new business or corporate yearly web
hosting account.
How
long does it take to setup an account ?
Accounts
are setup within 60 minutes. At times, depending on the state
of our network, it may take just a few minutes to have your
account activated.
Why
so secure?
Security is important for us and we assume for our clients
too. That's why we don't just drop the scripts in and leave.
We mind your specific server environment when creating folders
and files, upload files and set file permissions.
How
do I transfer my domain name ?
It
is extremely simple to have your domain name point to
our servers. You should change DNS setting of your domain
to ours:
Please contact info@rightpixel.com
for more information. |
PRIMARY NAMESERVER:
Hostname: ns1.rightpixel.com
SECONDARY NAMESERVER:
Hostname: ns2.rightpixel.com |
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How
do I get my files transferred to your server ?
All
you have to do is download the files off your current host
and upload them to our servers via any ftp client ( cuteftp
or wsftp ) or publisher.
What
Are Your Technical Support Hours ?
Our
technical support is available 24 hours per day, 7 days per
week.
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